Debt recovery for lenders

Turn overdue
into recovered.

Keystone Ventures runs collections for NBFCs, FinTechs and Lending Service Providers — bending your delinquency curve back with data-led strategy, and doing it inside the lines of the RBI Digital Lending framework.

Built around the RBI Digital Lending Guidelines, Fair Practices Code & DPDP Act 2023.
Portfolio recovery by ageing
Recovered Outstanding
0–30 DPD94%
31–60 DPD86%
61–90 DPD71%
90+ DPD & NPA58%
Blended recovery rate 85%
85%
Avg. recovery rate
98%
Client retention
35%
Improvement in DSO
25%
Lower legal escalation cost
Interactive Calculator

Simulate your portfolio lift.

Slide your delinquent portfolio size to estimate expected recovered cash and working capital unlocked under Keystone's blended recovery rate.

Delinquent Portfolio Size ₹50 Cr
Expected Recovered Cash
₹42.5 Cr
Working Capital Unlocked
+₹14.0 Cr
The problem

Delinquency compounds while you wait.

For a lending book, every day an account rolls forward it gets harder — and costlier — to cure. These are the four pressures we're built to relieve.

Roll-forward risk

Every bucket an account slips — 30 to 60, 60 to 90 — drops the odds of full cure and pushes provisioning higher. Speed at early DPD is where recovery is won.

Compliance exposure

Under the RBI Digital Lending Guidelines and Fair Practices Code, a single mishandled interaction is a regulatory and reputational liability. Recovery can't be a grey area.

Rising cost-to-collect

Blanket dialling and manual follow-up burn margin on accounts that won't pay while starving the ones that would. Effort without prioritisation is just cost.

Locked-up capital

Receivables stuck in late buckets are working capital you can't lend again. The longer they sit, the more growth you finance from someone else's balance sheet.

The process

A five-stage recovery engine.

One transparent path from handover to closure — each stage staffed by specialists, legal counsel and analysts, with reporting you can see at every step.

01. Onboarding

Secure portfolio handover, data mapping and mandate setup — with consent and data trails aligned to DPDP from day one.

> STATUS: Secure SFTP Ingestion Complete
> ACCOUNTS: Handover mapped & verified
> DPDP TRAIL: 100% Consent Logged
> ACTION: Ready for Risk Scoring
Capabilities

How we recover more, for less.

Technology and discipline in equal measure — the reasons our recovery rate holds while cost-to-collect falls.

Technology-driven recovery

Automated workflows, AI debtor-scoring and a digital outreach stack compress recovery timelines and cut manual overhead across the book.

Portfolio analytics

Predictive modelling and segmentation put effort where cure probability is highest — so high-yield accounts get worked first, not last.

Empathetic outreach

Respectful, multi-channel contact lifts right-party connects and promise-to-pay rates — resolving voluntarily, before anything escalates.

Compliance by design

Every touchpoint governed by the RBI Fair Practices Code, Digital Lending Guidelines and DPDP Act — protecting your licence and your brand.

Proof

Outcomes across the lending stack.

Real recovery on distressed books — from digital NBFCs to bank NPA pools and B2B receivables.

78%
Digital NBFC · unsecured

Recovery rate across a 600+ account delinquent portfolio over 18 months, using AI-assisted segmentation and structured negotiation.

91%
Bank · NPA pool

Recovery achieved on a regional bank's non-performing loan book through legal enforcement paired with structured settlement programs.

60 days
Retail · B2B receivables

Average time to resolution for a national retail client — down from 180 days — after moving to Keystone's digital outreach platform.

Across engagements, clients see an average 35% improvement in DSO and a 25% reduction in legal escalation costs within the first year.
Why Keystone

Results that protect both capital and reputation.

98%
Client retention
85%
Avg. recovery rate
01

Lending-native expertise

A decade across banking, NBFC, fintech and retail credit — we speak DPD, roll-rates and provisioning, not generic "collections".

02

Specialist team

Certified recovery agents, in-house legal counsel and data scientists working the same account together.

03

Ethical & fully compliant

Regulator-aligned by default — shielding you from liability while preserving debtor dignity and your NPS.

04

Transparent partnership

Live dashboards, regular reporting and proactive strategy reviews — you always know where every rupee stands.

Compliance

Recovery that keeps your licence safe.

We treat the regulatory perimeter as a design constraint, not an afterthought — so nothing we do on your behalf ever comes back on you.

RBI Digital LendingGuidelines & DLG norms
Fair Practices CodeConduct & recovery norms
DPDP Act 2023Consent & data protection
SARFAESI & Sec. 138Legal enforcement paths
Audit-ready trailsEvery interaction logged
Cross-border readyIntl. recovery standards

Let's bend your
recovery curve.

Send us a delinquent segment. We'll come back with a recovery estimate and a strategy — no obligation.

Book a portfolio review →